Returns & 100-Night Trial
We want you to love your sleep, which is why we offer a 100-night trial on our mattresses and a 30-day return policy on all other bedding products. If you aren't completely satisfied, we will arrange for a full refund and pick up the item at no extra cost.
Initiate Your Return
Contact our customer care team via email or live chat within your trial period to start the process.
Validation & Scheduling
Our team will verify your order details and coordinate a convenient pickup time with a local charity partner or courier.
Free Removal
A professional removal service will come to your home to collect the mattress or bedding—no need to squeeze it back into the box.
Full Refund
Once the pickup is confirmed, we will issue a 100% refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing